1. Q: Do I need to pay the sales tax?
No, there is no sales tax on our site.
2. Q: What are the accepted payment methods?
We accept Credit Cards (only Visa), Western Union and Bank Transfer.
3. Q: Do you accept international orders?
Yes, we accept orders from Australia, Belgium, Canada, Denmark,
Finland, France, Germany , Greece, Greenland, Hong Kong, Ireland, Japan,
Korea, Luxemburg, Malaysia, New Zealand, Norway, Portugal, Spain,
Sweden, Switzerland, Taiwan, United Kingdom and the United Stated
directly though our website. If your country or area is not in the list,
contact us. We can ship your order almost anywhere in the world.
4. Q: Is my payment on your site secure?
All online payments are safe and secured. Our website has created a
secure transaction environment. The ordering system we used is the
industry standard for encryption technology-to protect your private
information registered on our site. The encryption system provides you
with security and peace of mind when your browser and local network
supports the use of encrypted data transmissions.
5. Q: What should I do if I am getting an error when I pay with my credit card?
If you are trying to checkout using credit card as your payment
method but receiving an error, please go back and place an order again,
your previous orders placed without payment should be cancelled within
24 hours. Please check with your credit card company to verify that your
card is in good standing, if your three orders or more did not go
through, please contact us for assistance.
6. Q: What would happen if my order did not go through but my credit card charged?
If you did not receive an order confirmation number within 24-48
hours, your order was not completed. If your credit card is charged for
the unsuccessful order, we will return funds to your credit card
account. The refund will appear on to your credit card account within
24-48 hours, depending your credit card company’s processing time. All
successful orders that receive an order confirmation number will be
charged when the item is shipped from our warehouse.